Legal Documents

Db99 Terms & Conditions – Use Our Services with Full Transparency

Please read these Terms & Conditions carefully before using any db99 service. All terms relating to accounts, betting, payments, bonuses, and responsible gaming are clearly set out here.

Last Updated: January 2026
Transparent Policies No Hidden Terms
Written in English Easy to Understand
Licensed International Standards
24/7 Support Answers Made Easy

Important Notice: By using any db99 service, you confirm that you have read and agreed to these Terms & Conditions in full. If you do not agree with any of the terms, please refrain from using our services.

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1. General Terms

Db99 (hereinafter referred to as "we", "the platform", or "the company") is an online Sports Betting and gaming platform operating under an international license. These terms and conditions apply to the use of all services provided by db99.

These terms and conditions form a legal agreement between you (the user) and db99. By registering on the platform or using our services, you acknowledge that:

  • You are at least 18 years of age, or the legal adult age required under the applicable laws of your country.
  • You are placing bets of your own free will and with your own funds.
  • Online betting is not legally prohibited in your region.
  • You have read and fully understood these terms and conditions.

Db99 reserves the right to update these terms at any time. Continuing to use the platform after any changes have been made constitutes acceptance of the updated terms.

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2. Account Registration & Eligibility

The following requirements must be met to create an account at db99:

  • You must be at least 18 years of age.
  • Each individual may register only one account.
  • You must provide accurate and up-to-date personal information.
  • Accounts may not be transferred or sold to any third party.
  • Keeping your password confidential is solely your responsibility.

If the information provided during registration is found to be false or incomplete, db99 reserves the right to suspend or close the account at any time. Prior to the first withdrawal, identity verification through a National ID or passport may be required as part of the KYC (Know Your Customer) process.

Multiple Accounts: If any individual is found to have created multiple accounts, all associated accounts will be closed and all bonuses will be forfeited. db99 enforces a strict policy on this matter.

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3. Betting Rules

Before placing any bets at db99, please familiarize yourself with the following rules:

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • Db99 reserves the right to void any bets placed at odds that were displayed incorrectly due to a technical error.
  • Db99 is not responsible for bets failing to submit during live betting due to internet disruptions.
  • If a match is cancelled or abandoned, the stake for the relevant bet will be refunded.
  • Minimum and maximum betting limits are displayed alongside each event.
  • If suspicious betting patterns are detected across multiple accounts on the same event, db99 may launch an investigation.

Db99 reserves the right to refuse or restrict any bet, particularly if there is reason to believe it is being placed through fraudulent means.

Please note: Betting is a high-risk activity and you may lose your entire stake. Only bet what you can afford to lose without it affecting your financial wellbeing.

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4. Payments & Withdrawals

The following terms apply to all deposits and withdrawals at db99:

  • Deposits must be made using a payment method registered in the user's own name.
  • Transactions can be made through approved methods including Mobile Pay, Nagad, and Rocket.
  • Withdrawal processing typically takes 24–72 hours.
  • Identity verification is mandatory before your first withdrawal.
  • Unusual transactions may be investigated as part of our anti-money laundering measures.
  • A minimum withdrawal amount applies — see the payments page for details.

Important: It is recommended to use the same payment method for both deposits and withdrawals. Additional verification may be required if a different withdrawal method is used.

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5. Bonus & Promotion Terms

All bonuses and promotions at db99 are offered under the following general terms:

  • Each bonus may only be claimed once per account.
  • Each bonus comes with specific wagering requirements — you must place a set number of bets before the bonus can be withdrawn.
  • Any unused bonus will be automatically forfeited once the bonus period expires.
  • Bonus funds cannot be withdrawn directly – they must first meet the wagering requirements before being converted to your real balance.
  • Db99 reserves the right to void any bonus and associated winnings if suspicious bonus activity is detected.
  • The terms of specific promotions are listed separately on the relevant promotion page.

Detailed terms for the welcome bonus, reload bonus, and cashback offers are available on the respective promotion pages. db99 reserves the right to modify or discontinue any bonus offer at any time.

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6. Responsible Gaming

Db99 places responsible gaming at the top of its priorities. We want every user to enjoy betting in a safe and healthy environment.

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits at any time.
  • Self-Exclusion: You can take a break from the platform for a set period of time.
  • Reality Check: Session duration and spending information will be displayed at regular intervals.
  • Account Cooling-Off: For a temporary break, your account can be suspended for 7 or 30 days.

If you feel that you or someone you know may have a gambling problem, please reach out to our support team. Asking for help is not a weakness – it's the right call.

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7. Privacy & Data Protection

Db99 takes the protection of user personal data very seriously. Details on how your information is collected, used, and safeguarded can be found in our Privacy Policy Available on the page.

  • Your personal information will never be sold to third parties.
  • All data is protected by SSL encryption.
  • Information may be disclosed to regulatory authorities when required by law.
  • You may request to view or update your personal information at any time.
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8. Prohibited Activities

The following activities are strictly prohibited on db99. Any account found engaging in them will be immediately closed:

  • Creating multiple accounts to claim bonus benefits.
  • Opening an account or conducting transactions using another person's information.
  • Using the platform for money laundering or processing funds of illegal origin.
  • Using bots or automated software to place bets.
  • Exploiting system vulnerabilities or bugs to gain an unfair advantage.
  • Threatening, harassing, or defrauding other users.
  • Placing bets on behalf of a minor.

Any user found engaging in prohibited activities will have all deposited funds, bonuses, and winnings forfeited, and legal action may be taken if necessary.

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9. Account Suspension & Closure

Db99 may suspend or permanently close an account under the following circumstances:

  • Violation of the Terms & Conditions.
  • Providing false information or failing KYC verification.
  • Accounts that have been inactive for an extended period (12 months or more).
  • Legal or regulatory directives.

Users may also request account closure at any time through our support team. It is the user's responsibility to withdraw any remaining balance before the account is closed.

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10. Changes & Updates to the Terms & Conditions

Db99 reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via email or platform notification.

  • Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
  • The most up-to-date Terms & Conditions are always available on this page.
  • The date of any changes will be noted at the top of the page.

If you have trouble understanding any of the terms or have any questions, please contact us at support@db99.click. Our support team is happy to assist you in English.

What makes db99's Terms & Conditions different?

Transparency and User Protection Are Our Core Principles

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Written in plain English

Db99's Terms & Conditions are written in plain, straightforward language – no legal jargon, no fine print. Any user can read and understand them without needing expert advice.

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No Hidden Terms

Db99 believes in full transparency. From bonus terms to withdrawal policies, everything is laid out clearly here — no fine-print traps.

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Fair Dispute Resolution

In the event of any dispute, db99 follows a fair and impartial process. All user complaints are given the highest level of consideration.

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Data Protection Guarantee

Db99 keeps all user personal data fully secure using SSL encryption and in compliance with international data protection standards.

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Advance Notice of Changes

Users will be notified via email or platform notification prior to any major changes to the terms.

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Support Assistance

If any terms are unclear, our 24/7 Bangla support team is always on hand to walk you through the details.

Frequently Asked Questions

Frequently Asked Questions about the Terms & Conditions

Yes, all of db99's terms and conditions are written in Bengali. We want every user in Bangladesh to be able to understand the terms with ease. Complex legal language has been avoided in favor of simple, clear explanations throughout.

If the wagering requirements are not met before the bonus expires, any unused bonus will be automatically forfeited. Your own deposited real balance will remain unaffected. Full bonus terms and conditions are available on our Bonus page.

If any individual is found to have created multiple accounts, all accounts will be permanently closed. All bonuses and suspicious winnings will be forfeited. Only verifiable self-deposited funds may be eligible for return. Please use a single account only.

If significant changes are made to the terms, a notification will be sent to your registered email and a notice will be displayed when you log in to the platform. The "Last Updated" date at the top of this page is always kept current.

For any questions, email us at support@db99.click or use the platform's live chat. Our English-speaking support team is available 24 hours a day, 7 days a week.

Yes, db99 operates under an international gaming license. We strictly comply with global standards for AML (Anti-Money Laundering), KYC, and responsible gaming. User protection and transparency are at the core of everything we do.

You've read the terms — now get started!

Now that you know db99's clear Terms & Conditions, go ahead and register to claim your Welcome Bonus.

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